Vitality Premium -High Density Mattress
The Vitality High Density Mattress *our favorite
- Firm level of support.
- Mattress depth 15cm in 188cm/190cm/200cm
- Weight rating; max 70kg per sleeping partner
- Guarantee & Warranty; 5 Year
NB: All of our Character & Car beds take a single mattress , so any SA single mattress will fit. However please keep in mind of the thickness/height of the mattress when buying. Any mattress higher than 15/17cm will be incorrect as you will lose the flexibility of allowing the kids to roll on the bed, as they may fall off. Mattress supplied by us is 15cm high and 188/190cm in length for a tight fit.
1. Where is your physical store?
We are an online store and therefore our product selection is on our website. We do not have a physical store where items can be viewed before purchasing.
If you are unsure about a certain product, please contact us via email at email@example.com and include the product style code (noted on the website) in the subject line of your email and we will do our best to answer any questions you may have.
2. Do you offer Lay-Buy?No we do not offer a Lay-Buy option. We do offer Mobicred:)
Buy now, pay later with a Mobicred account.
3. I placed an order and made payment and now the item is sold out?
Although we do our best to keep the stock levels on the website up to date, sometimes one will slip through. Not to worry, a consultant will be in touch to offer you an alternative product or offer you a full refund.
4. How does delivery work?
Your orders will be delivered through our dedicated courier service. You will be able to Track&Trace your parcel Online. Once your order has been dispatched , we will email you the waybill number and online tracking link
5. Delivery & Installation
Dreamerz Designer Furn Cc offers Nationwide deliveries in South Africa
Orders Charged as follows
Rate name Conditions Price Standard Shipping 1 ZAR 100.00–ZAR 1,000.00 ZAR 99.00 Standard Shipping 2 ZAR 1,001.00–ZAR 2,999.00 ZAR 199.00 Shipping Large — ZAR 600.00
Via courier delivery of furniture to main city centers:
🗸 North West
🗸 Eastern Cape
🗸 Western Cape
🗸 Northen Cape
🗸 Free State
🗸 And Everywhere In-Between
All Orders will be couriered to your physical address and will require self-assembly. All installation guides are included with your products.Installation (cash on delivery charges):
JHB & PTA will cost R450
Durban & surrounding R650
Orders ship directly from our Johannesburg warehouse across South Africa. Items may not be necessarily consolidated and may arrive at different times, due to any back order items.
Our approved couriers will deliver during business hours and will need someone to sign for your parcel.
- If you are NOT available at the delivery address noted in your order, please advise the customer service department so that a secondary delivery person can be noted on the waybill.
- Please note that Couriers only deliver to physical addresses and therefore do not deliver to P.O. Box addresses.
- Main centres – Couriers will deliver 2 to 3 working days after your parcel is dispatched.
- Outlying areas – Couriers will deliver between 3 to 5 days after your parcel is dispatched.
- No deliveries take place on Saturdays, Sundays or public holidays.
- We deliver Nationwide in South Africa and can deliver into Africa. We will try our best to get you the best possible rates for all out of SA deliveries.
- All out of SA orders must be directed to us via email to firstname.lastname@example.org
- You are not required to make a full payment.
- A full payment must be made to book our products. This will guarantee your order.
- Balance will be required to be settled prior to delivery.
- Email us to book : email@example.com
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**FREE SHIPPING ON ORDERS OVER R700
7 Day Returns
Right to Cancel
You are entitled to return your order for goods which are kept in stock, without penalty, within 7 days of the goods having been delivered to you.
In such an event:
- You will receive a full refund of the purchase price within 7 days of the date of cancelling this agreement less shipping fees in both directions.
- You undertake to return the goods in their original packaged condition, unassembled and unused and in sellable condition.
- You inform us within 7 days of receiving the goods of your intention to cancel the order.
- Goods which are custom-made to-order cannot be cancelled after having been delivered to you.
- If you wish to cancel your order, please contact us: firstname.lastname@example.org
- As we try to process orders immediately it may not always be possible to prevent an order from being despatched. If your order has already been despatched you may return the items to us in accordance with our Returns Policy.
For more information about Mobicred click here
BANKING DETAILS FOR BANK DEPOSIT OR EFT:
Our Banking Details will be found on our Quote /Invoice sent to you.
Use your QUOTE/ INVOICE NUMBER as the reference number for your payment.
Please deposit the exact amount as indicated on the invoice.
Please keep your proof of deposit / transfer in case of queries
Please email proof of payment to email@example.com